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Adobe stock license not available in your region error

New Here ,
Feb 11, 2021 Feb 11, 2021

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Hello,

 

I was not having a trouble to download any free content couple of hours and days ago from Adobe Stock as you can see below.

Screenshot 2021-02-12 000144.png

However, i am not able to download any free content at the moment, because of  "adobe stock not available in region" error keep appears any time i want to download something. I've paid for this service and i have been licensing/downloading/using it without any problem until now.  

 

I would like to underline that the fact i have already licensed/downloaded content. So, this is not about the region. I will be very happy if you can fix this error urgently and provide me a solution.

 

Thanks in advance.

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Adobe Employee ,
Feb 11, 2021 Feb 11, 2021

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Hi @MERTT,

I'm sorry you are having trouble. Could you provide me with the asset ID that you are not able to license? Is it more than one asset?

EBQ

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New Here ,
Feb 11, 2021 Feb 11, 2021

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Hello again, 

 

I can say that any asset I would like to download gives this error. Is there any daily download limit that may I have passed already and the system automatically gives this error?

 

Thanks 

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Adobe Employee ,
Feb 11, 2021 Feb 11, 2021

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Yes that is likely the case. Because Adobe Stock doesn't support your region at this time you will see this message when you've reached the daily free quota limit.

EBQ

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