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Adobe Stock not working for videos

New Here ,
Oct 12, 2018 Oct 12, 2018

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Hi,

I have a subscription to adobe stock but somehow I can't see it in my adobe premiere pro-library and I can't use it to download stock videos.

Any idea why?

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correct answers 1 Correct answer

Adobe Employee , Oct 15, 2018 Oct 15, 2018
Hi Antoine,Please see Common Questions, Adobe Stock for more details.Standard assets only include images, vectors and templates.Regards,Sheena

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Adobe Employee ,
Oct 12, 2018 Oct 12, 2018

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Hi Antoine,

Thanks for reaching out to the Adobe Stock community.

I have checked your account details and noticed that you had signed up for Adobe Stock 40 images per month(one-year) plan on 06 Oct 2018. Through subscription plans, you can only download standard assets.

Premium assets, such as videos, Premium collections images, and editorial images or videos, can be licensed on-demand or using credits from a credit pack.

For more information, please refer to Common Questions about plans, purchasing, and availability, Adobe Stock

Learn more on the Adobe Stock pricing and membership plan | Adobe Stock

You may also refer to Stock FAQ: What are Credit packs? for more information.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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New Here ,
Oct 13, 2018 Oct 13, 2018

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Ohh so nothing unlimited like mentioned on the landing page?

Le ven. 12 oct. 2018 à 20:51, twaritar3263062 <forums_noreply@adobe.com> a

écrit :

Adobe Stock not working for videos created by twaritar3263062

<https://forums.adobe.com/people/twaritar3263062> in Adobe Stock - View

the full discussion <https://forums.adobe.com/message/10674499#10674499>

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Adobe Employee ,
Oct 15, 2018 Oct 15, 2018

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Hi Antoine,

Please see Common Questions, Adobe Stock for more details.

Standard assets only include images, vectors and templates.

Regards,

Sheena

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