Adobe Stock Photo

[joanaguedes.santos]

Hi there!

I made a mistake, I would register Adobe Stock Photo for a month, but I registered an annual account. So, now I need to cancel the account and I need to pay a big amount for cancelling in advance. I wanted to contact the adobe team to find out if there is any way to cancel without this "fine". Where could I contact Adobe team? I already tried a phone number which is not working and the facetime without success. Anyone could help me? Kind Regards!

Joana Santos

[Peru Bob · Accepted solution]

You will need to go to Adobe Customer Service for that:

https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

[Nancy OShea · Accepted solution]

How long ago did you join Adobe Stock?

You can cancel in the first 14 days without penalty.  See links below.

• https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html
• https://www.adobe.com/legal/subscription-terms.html