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Adobe Stock Premium Photos

New Here ,
Jan 18, 2021 Jan 18, 2021

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Good afternoon Adobe Stock, I urgently need your assistance PLEASE. I've purchased a few stock images this morning for a client who supplied me with a list of images they liked. Without realizing it, one of the images was a Premium photo. Huge mistake! I can't afford that photo and have no need for such a hugely expensive image. I'm desperate! Please, Please can you help me?? I'm willing to pay an amount for the image, but CAN'T AFFORD such a large amount 😞  

 

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Adobe Community Professional , Jan 18, 2021 Jan 18, 2021
Sorry for your mishap, but this is a user to user forum and we can't help with refunds. I recommend to contact Adobe Customer support and ask support for a solution. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent". I wish you good luck.

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Adobe Community Professional ,
Jan 18, 2021 Jan 18, 2021

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Sorry for your mishap, but this is a user to user forum and we can't help with refunds.

 

I recommend to contact Adobe Customer support and ask support for a solution. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

 

I wish you good luck.

ABAMBO | Hard- and Software Engineer | Photographer

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