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Adobe Stock "Free" Trial charged

New Here ,
Jun 26, 2019 Jun 26, 2019

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Hi there,

I am being charged for my free trial with Adobe Stock.

I am still under my 30 day trial and I have cancelled my subsciption. How do I get a refund?

Regards

Nila Mistry

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correct answers 1 Correct answer

Adobe Employee , Jun 27, 2019 Jun 27, 2019

Hi N. M.,

Using the Adobe ID you are using here on the forums I can see that you did subscribe but that the subscription is now closed and your unused licenses have expired. From what I can see there is no record of a charge. If you have been charged you can Contact Customer Care for additional assistance.

EBQ

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Adobe Employee ,
Jun 27, 2019 Jun 27, 2019

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Hi N. M.,

Using the Adobe ID you are using here on the forums I can see that you did subscribe but that the subscription is now closed and your unused licenses have expired. From what I can see there is no record of a charge. If you have been charged you can Contact Customer Care for additional assistance.

EBQ

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