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Adobe stock "ouvrir dans"

New Here ,
Sep 23, 2019 Sep 23, 2019

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Bonjour, impossible de faire "ouvrir dans" pour ouvrir une photo dans Potoshop depuis Adobe Stock, alors que je suis bien connectée car j'utilise photoshop depuis mon abonnement Adobe. 

 

Que faire ? Merci. 

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Creative Cloud

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Adobe Employee ,
Sep 23, 2019 Sep 23, 2019

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Hi there, 

I assume you are not being able to select the 'Open in' option when you try to license an asset. Do you get any error message? 

Did you try a different browser? Also, you can first try to download an image and then try to open it in Photoshop. 

Let us know if any of these steps work. 

 

Thanks 

Kanika 

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Adobe Employee ,
Sep 23, 2019 Sep 23, 2019

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Hello M.,

 

I see by your Adobe ID that you do not have a stock subscription, only a Creative Cloud subscription associated with the Adobe ID you are using here on the forums. Is it possible you have more than one Adobe ID? Please provide additional details and we'll be able to assist you.

 

EBQ

EBQ

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