• Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
    Dedicated community for Japanese speakers
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
    Dedicated community for Korean speakers
Exit Search
0

Adobe Stock site won't load in Safari

New Here ,
Sep 20, 2019 Sep 20, 2019

Copy link to clipboard

Copied

I have the exact same problem. The site loads in Chrome, but I use Safari almost always and it won't load there. Just gets halfway through and hangs there forever. Very annoying. It's not the network, it's definitely the site, on Safari only.

Views

323

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 20, 2019 Sep 20, 2019

Copy link to clipboard

Copied

Hi, 

I assume you are referring to the Adobe Stock site. Did you try resetting the browser? Try clearing the cookies/cache and let us know if that helps!

 

Thanks 

Kanika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 20, 2019 Sep 20, 2019

Copy link to clipboard

Copied

Hi G_Z,

 

Clearing your browser history may remedy this. This issue might also be caused by browser extensions you are using in Safari your browser. To troubleshoot, after clearing your history disable your browser extensions, restart browser and visit the stock site. If the page loads as it should one of your extensions is causing the issue and you'll want to experiment to determine which one. We would be very interested to know what you discover.

 

EBQ

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 26, 2021 Jan 26, 2021

Copy link to clipboard

Copied

I am on Chrome today and cannot get the Adobe Stock Site to load on any of my computers...Seriously I started at

6 am today and its 6 pm now and still not loading correctly

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 26, 2021 Jan 26, 2021

Copy link to clipboard

Copied

LATEST

Please refer to my earlier comment. There are several things you can do to troubleshoot.

EBQ

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started