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Hey,
I signed up for your Adobe stock trial a while back. I intended to cancel the subscription, and tried to do so before the trial was up, but something must have gone wrong.
I checked my bank account today and can see that I have been charged and that you have signed me up for a year long membership. I tried to contact your customer service chat for a refund and termination of the contract. The refund was denied, and no clear answer was given on whether I acutally had to continue the contract.
Can you please check this up
Best regards
Pontus
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Me too! It's not okay that they don't even give the option to cancel the subscription and keep the credits. That feels like some manipulation right there ...
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I see that you were able to contact customer care and your Adobe Stock subscription was successfully cancelled.
EBQ
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Hello Somphop,
Please review your subscription here: https://accounts.adobe.com You will not be able to cancel your subscription until your account is up to date.
EBQ
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Hi Pontus,
I'm sorry for the experience you had with our customer care team. I've asked someone to look into this on your behalf. Someone will be reaching out to you soon.
EBQ