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Adobe Stock [Will I lose available images if I cancel my subscription?]

New Here ,
Aug 23, 2017 Aug 23, 2017

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If I have 114 available images to download, but want to cancel payments for any future months, will I lose my 114 available images, or with those always be mine?

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correct answers 1 Correct answer

Adobe Employee , Aug 24, 2017 Aug 24, 2017

Hi Jena,

Please see the answer below:

If I cancel my membership, can I still use any unused licenses in my account?

No. You can use your available licenses as long as your membership is active, but you forfeit any unused licenses upon cancellation of your membership.

I would suggest you to download your remaining assets if you are looking to cancel the subscription as the ones licensed, would remain forever in your license history.

Also, you may refer to Common Questions about plans, purchasing, and availability, Adobe Stock

...

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Community Expert ,
Aug 23, 2017 Aug 23, 2017

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Moved from Creative Cloud forum.

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Adobe Employee ,
Aug 24, 2017 Aug 24, 2017

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Hi Jena,

Please see the answer below:

If I cancel my membership, can I still use any unused licenses in my account?

No. You can use your available licenses as long as your membership is active, but you forfeit any unused licenses upon cancellation of your membership.

I would suggest you to download your remaining assets if you are looking to cancel the subscription as the ones licensed, would remain forever in your license history.

Also, you may refer to Common Questions about plans, purchasing, and availability, Adobe Stock

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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New Here ,
Sep 26, 2017 Sep 26, 2017

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That's pretty shitty from Adobe. It's like you paid for a meal, but are too full for dessert and the restaurant won't give you it as a to go! Adobe, shape up!

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New Here ,
Mar 26, 2021 Mar 26, 2021

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