Adobe Stock wrong file type

[valeriehorne]

How do I report a file from Adobe Stock who was supposed to be a vector file and is not?

Just downloaded file #300189025 and it's not a vector-based! This is not the first time this happend and it feels like i've been riped-offfff....

[Abambo · Accepted solution]

Calling @WendellaBee ! The vector image is indeed a pixel image.

[WendellaBee · Accepted solution]

Hi @valeriehorne,

I've confirmed the issue. It appears that the file only contains a jpg. I've granted a replacement license to your organization so you may choose another asset. Our content team will review the asset.

[mediaweb]

I have the same problem.
Just downloaded file # 259377784 and it's not a vector-based!

[WendellaBee]

@mediaweb I hate it when this happens! Thanks for bringing this to my attention. I have granted you a replacement license. Please choose a different file.

[mediaweb]

Thank you and it's great that you deleted the file.

[kzcreativead]

We also licensed a vector file containg just a jpeg image: #549375034