I bought a what I thought was a font, and now I can't even use it. It's a Retro pixel with a title saying that I can edit it, and use it as a font. I am so confused because I can't do that. Please help. I have tried to open it in AI and I still can't convert it to a font nor edit the picure.
You can report this to Adobe Stock. Normally Stock assets do not include live fonts, otherwise they would replace when you try to edit.