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AI file will not open in illustrator

New Here ,
Dec 13, 2018 Dec 13, 2018

REAL ESTATE LOGO - Buy this stock vector and explore similar vectors at Adobe Stock | Adobe Stock

#193045330

I have tried updating everything.  I get the error "Can't open the illustration"

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correct answers 1 Correct answer

Adobe Employee , Dec 14, 2018 Dec 14, 2018

Justin,

We've checked the file at our end and encountered the same issue with the file. So, I am adding an image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Adobe Employee ,
Dec 14, 2018 Dec 14, 2018

Hi Justin,

Sorry to hear that you are facing issues with an Adobe Stock file.

Let me get this file checked from the product team. I will update this thread once I hear from them. Appreciate your patience.

Regards,

Twarita

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Adobe Employee ,
Dec 14, 2018 Dec 14, 2018
LATEST

Justin,

We've checked the file at our end and encountered the same issue with the file. So, I am adding an image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines