Ai Images but no Ai

New Here ,
Aug 19, 2018 Aug 19, 2018

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I downloaded four stock images that are Adobe Illustrator. I don't have Ai and only use InDesign right now. I'd like to "return" the images that I can't use for credits, please. Also, the quality of the other images, is just poor. How can this be improved?

Christie

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Adobe Employee , Aug 20, 2018 Aug 20, 2018
Hi Christie,Sorry to hear that.Please share the file IDs(downloaded from Adobe Stock) with which you are facing quality issues so that we can check them on our end and let you know.Also, as you have mentioned that you have downloaded a few vector images(Ai) from Adobe Stock and you do not have Adobe Illustrator to use them, as a workaround you may download the trial version of Illustrator(7 days trial ) and can try to use the files.You may use this link to download the trial version of Illustrat...

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Enthusiast ,
Aug 20, 2018 Aug 20, 2018

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Hi, where did you open the to see the quality?

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Adobe Employee ,
Aug 20, 2018 Aug 20, 2018

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Hi Christie,

Sorry to hear that.

Please share the file IDs(downloaded from Adobe Stock) with which you are facing quality issues so that we can check them on our end and let you know.

Also, as you have mentioned that you have downloaded a few vector images(Ai) from Adobe Stock and you do not have Adobe Illustrator to use them, as a workaround you may download the trial version of Illustrator(7 days trial ) and can try to use the files.

You may use this link to download the trial version of Illustrator: Download a free trial or buy Adobe products | Adobe free trials & downloads

Regards,

Twarita

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New Here ,
Aug 20, 2018 Aug 20, 2018

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This did the trick! Thanks. Was able to make what I needed.

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Adobe Employee ,
Aug 21, 2018 Aug 21, 2018

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You are welcome!

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