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Hi,
I would like to cancel my Adobe Stock subscription, but would like to know if I still have access afterwards to my account and all photos I have licensed so far for download?
Thank you very much for your reply in advance.
Best regards,
Caroline
Read the Help Page regarding cancellation:
https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html
Two important details to be aware of:
- you must have downloaded previously licensed images; otherwise you will no longer have access to them
- any remaining unspent credits are lost
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Read the Help Page regarding cancellation:
https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html
Two important details to be aware of:
- you must have downloaded previously licensed images; otherwise you will no longer have access to them
- any remaining unspent credits are lost
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Thank you so much for your reply! Really appreciate it!
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- you must have downloaded previously licensed images; otherwise you will no longer have access to
By @Jill_C
As of my information, you still have access to the download option, even after the cancel. However, if the asset gets deleted from the database, either by Adobe or by the contributor, you can't download the asset even that you have the right to use it. The same is true for the audio licence code needed for YouTube:
All this is independent of having an active subscription, so I recommend downloading assets anyhow, and not waiting until the moment you will use the asset.