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Arquivo de outro site

Community Beginner ,
Oct 11, 2022 Oct 11, 2022

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Comprei a licença deste arquivo no formato AI/EPS mas o mesmo está rasterizado e com a marca d'agua de outro site.

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correct answers 2 Correct answers

Community Beginner , Oct 11, 2022 Oct 11, 2022

Captura de tela 2022-10-11 230455.png

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Adobe Employee , Oct 12, 2022 Oct 12, 2022

I've granted you an extra license @Humberto Banzai. Thank you for the report and sorry for the problem with the asset.

Thank you for keeping me updated @Abambo.

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Community Beginner ,
Oct 11, 2022 Oct 11, 2022

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Community Expert ,
Oct 11, 2022 Oct 11, 2022

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Are you certain that you downloaded the vector file? What application did you use to open the file?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 11, 2022 Oct 11, 2022

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I downloaded the AI file, for sure! When I opened and saw that I couldn't edit, I realized that was about a rasterized file. When I doubled clicked in the background mask I could see the watermark from pngtree. That's surprised me!

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Adobe Employee ,
Oct 11, 2022 Oct 11, 2022

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Hello, I'm seeing the layers of the vector correctly. Possibly try the Re-download for free button - also make sure the "Settings" field has vector selected as the file type. Having a screenshot of the vector open in AI with the Layers panel displayed and expanded to display each layer is really helpful for troubleshooting.

redownload as vector.PNG

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Community Expert ,
Oct 11, 2022 Oct 11, 2022

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@Contributor1,

I, too, find the hidden watermark (or website indicator) troubling.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Oct 11, 2022 Oct 11, 2022

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@Abambo agreed, I'll send the asset to the content team to review, thanks!

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Community Beginner ,
Oct 11, 2022 Oct 11, 2022

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O arquivo que vocês estão no seu site , foi tirado de outro site free,
mesmo estando em Ai o arquivo é PNG. Sugiro que notifique o autor do
Arquivo.

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Community Expert ,
Oct 11, 2022 Oct 11, 2022

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So, asking again: What application did you use to open the file? It is worth noting that AI files are best opened in Adobe Illustrator, as third-party programs may not open the latest file formats correctly.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 11, 2022 Oct 11, 2022

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Adobe Illustrator. The only one I use.

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Community Expert ,
Oct 11, 2022 Oct 11, 2022

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quote

Adobe Illustrator. The only one I use.


By @Humberto Banzai

And I suppose the current version? Well, I suppose that the background at least is a pixel graphic, giving the site from where it is.

 

As a side note: I should have looked into your picture… it says Illustrator version 26… My bad.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 11, 2022 Oct 11, 2022

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Captura de tela 2022-10-11 230455.png

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Community Expert ,
Oct 12, 2022 Oct 12, 2022

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@Contributor1,

It looks to me that OP is correct with his assessment.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Oct 12, 2022 Oct 12, 2022

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I've granted you an extra license @Humberto Banzai. Thank you for the report and sorry for the problem with the asset.

Thank you for keeping me updated @Abambo.

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