Artist refuses to remove dispute after being provided license number

[Phasecast]

I operate a YouTube channel and have used Adobe stock audio tracks for a long time. There is a particular artist who will not remove a dispute from a video, although they have been given the license details, and I am not sure what to do. Do I file a claim against the artist in federal court? Adobe Support doesn't appear to be around.

Artists: Typekast Composers: Typekast

Audio source: Epidemic Sound

[Abambo]

What is the asset ID? I think you should make Adobe aware of the dispute so that they can check? 

@WendellaBee ?