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Dear,
I've recently purchased 4 images including devices green screen area. Qualities are not as expected to insert my custom screens into the devices (phones or computers). Can I ask for a refund?
Best,
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Please provide the asset IDs of the images that aren't meeting your expectations.
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Thanks EvilbugQueen1 for your prompt reply!
The following 4 images:
Best,
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Could you please explain the quality issue? I want to pass this on to our content team for review but need some specifics.
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Closer, the green screen color ligth is reflecting on the devices shape. Instead of theses images, I would like to swape to another set on Adobe Stock. Thanks in advance for your understanding
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You stated there was an issue with the quality of the image. I don't understand what the issue is here. If there is a quality issue with the images I'm happy to grant you a replacement license.