Asset 304437115 has unusable .ai file (image quality more like low res jpeg)

New Here ,
Apr 29, 2022 Apr 29, 2022

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hi guys

can you please refund the asset I used for the following vector

#304437115

https://stock.adobe.com/ca/search?k=circle+logo&search_type=usertyped&asset_id=304437115

the downloaded .ai file seems to be nothing more than a low res jpeg!

thanks

Andy.

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LEGEND ,
Apr 30, 2022 Apr 30, 2022

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I took a look at this file in AI. I see it seems to be made up from lots of vectors - see screen shot.I wonder what you are seeing to say it's a low res JPEG. (Check if you are seeing an Adobe Stock watermark - that means you are still reviewing the preview).

TestScreenName_0-1651313593525.png

 

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New Here ,
Apr 30, 2022 Apr 30, 2022

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Nope not a preview. I've downloaded the Vector multiple times and same issue. See attached.

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LEGEND ,
Apr 30, 2022 Apr 30, 2022

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That's interesting because I didn't download it from Stock, I used the file you shared. Same file... what app and version are you opening in?

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