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Assistance with cancelling Adobe Stock subscription

New Here ,
Sep 09, 2020 Sep 09, 2020

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I don't remember ever signing up for stock, and now I am charged $30 a month forever. I've tried to cancel, but I have to pay off the entire amount of the contract... that I never even signed up for. I've tried to chat, no one ever comes. I called, and believe it or not, no one answered. It rang about 42 times after I was transferred to the "right place". I'm super annoyed. I want my money back.

 

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Adobe Employee ,
Sep 09, 2020 Sep 09, 2020

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Hi pbix65,

You would need to work with our customer care team. https://helpx.adobe.com/contact.html Visit this link and click on the chat icon in the lower right corner. Make sure you are signed in with the account that your subscription is associated with.

EBQ

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