Copy link to clipboard
When licensing a picture, auto-download doesn't work (auto-download is activated/on). But the picture doesn't get downloaded automatically.
When choosing re-download of the just licensed picture, the download works.
Our company users are complaining about having to re-download each new licensed picture because of auto-download not working.
Are there any known issues with auto-download function?
Happens identical in Chrome, Internet Explorer Browser and Firefox.
Popups are enabled for stock.adobe.com
Are there any more settings needed, to make auto-download work again?
Apologies, for the late reply, we've had some issues with email notifications. Are you still seeing this issue?