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Bad Quality Stock Image

Community Beginner ,
Apr 12, 2021 Apr 12, 2021

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Hello, 

 

we have downloaded image https://stock.adobe.com/images/view-to-the-river-mississippi-with-its-wide-river-bed-and-untouc/1282... but the clone stamp tool used in it is really quire terrible. is there way to report the image / request a refund? 

 

i have seen many other posts like this and they ask that you talk to your support rep, but I have not been able to find that link. 

Screen Shot 2021-04-09 at 2.55.25 PM.png

thank you. 

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Adobe Community Professional , Apr 12, 2021 Apr 12, 2021
Hi there, you may want to contact Adobe Customer Care for this: » https://helpx.adobe.com/contact.html Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat. Best Regards, Maurice

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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Hi there,

you may want to contact Adobe Customer Care for this:
» https://helpx.adobe.com/contact.html

Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat.

 

contactadobeicon.png


Best Regards,
Maurice

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Adobe Employee ,
Apr 12, 2021 Apr 12, 2021

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Hi @jcontois37,

I see that you purchased the extended license for this asset. You will need to contact customer care to request a refund. I do want to thank you for reporting this image. I'm forwarding this to our content team for review.

EBQ

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