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Bad vector files that aren't marked as ai

Community Beginner ,
May 30, 2023 May 30, 2023

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I just downloaded 2 files that are terrible vector files. I'm pretty sure they were ai generated and not marked as such. They are totally unusable. How do I get my credits back?

 

 

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correct answers 2 Correct answers

Community Expert , May 30, 2023 May 30, 2023

You might wanna give them the numbers that go with those vectors. It would be most helpful so they have a look and give you back your credits. 😊

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Adobe Employee , May 31, 2023 May 31, 2023

Helllo @mkleybaI've verified the issue and granted you 2 replacement credits. I'll send the vectors to the content team for review. Thank you for the report and sorry for the problem with the vectors.

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Community Expert ,
May 30, 2023 May 30, 2023

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You might wanna give them the numbers that go with those vectors. It would be most helpful so they have a look and give you back your credits. 😊

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Community Beginner ,
May 30, 2023 May 30, 2023

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Here are the two file numbers 

585022879

585022963

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Community Expert ,
May 31, 2023 May 31, 2023

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The can't be marked as generative AI, as Adobe currently does not support vector generative AI. Some contributors, however, use vectorization of pixel images. If they don't get cured, you very often have bad files. 

 

Even the preview of those looks bad. I suppose @Contributor1 will have a look at them.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
May 31, 2023 May 31, 2023

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Helllo @mkleybaI've verified the issue and granted you 2 replacement credits. I'll send the vectors to the content team for review. Thank you for the report and sorry for the problem with the vectors.

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