So I have to pay 1 793,75 SEK (about 175 Euros) for cancelling a thing I never wanted either used. I just wanted the photo plan (software, PS mostly).
The first bill was way more (35+10 euros) than the 10 euros/month, so I wanted to cancel it as I dont use it much.
My mistake was I choosed yearly. Im Okay to pay the 500 sek (50 euros) penalty for cancelling the photo plan but then I realize I "have" a stock plan also (that was the 35 euros difference in price) and it´s almost 200 euros to cancel it.
What kind of shady-scam practice is this????
When are goverments stopping this kind of scams!!!!????
Hi @Svensk Smith,
I'm sorry for your situation, but I need to correct some of your claims:
The Stock plan is €35.
It's difficult to sustain your claims of scam. The €35 are clearly shown. The terms and conditions where one click away. I recommend next time to read the terms and conditions before taking a subscription.
All this said, I recommend that you contact Adobe customer care. If, as you said, you did not use the stock service, I'm sure that Customer care can offer a solution that is acceptable for you.
Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here