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Blurry Image After Downloading

cindyp25032015
New Here ,
Dec 10, 2019 Dec 10, 2019

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I licensed an image Adobe Stock_197521357 and when opening it in PS it is completely blurry.  Prior to licensing it I downloaded the preview which was completely clear.    What am I doing wrong, or is it a corrupt image?  Please let me know. 

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