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Bought a file that can't be use with my wp/divi

New Here ,
Apr 24, 2020 Apr 24, 2020

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Hi there, 

 

I really need some help. I bought an .ai file (icons) that I wanted to use for building my website but wordpress tells me that this format is not supported and I can't use or even upload it. 

Can someone please help me out here? I paid for it and now can't use it. Can I somehow reverse the purchase?

 

Thanks,

 

David

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LEGEND ,
Apr 24, 2020 Apr 24, 2020

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Do you have Photoshop?

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Adobe Community Professional ,
Apr 24, 2020 Apr 24, 2020

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Do you have a vector graphics app like Illustrator or Inkscape? Inkscape is free.

Export the native Illustrator file to a web compatible file format like JPG, GIF, PNG or export it to SVG.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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