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Bought a premium visual by mistake!!!

netak71691988
New Here ,
Apr 23, 2020 Apr 23, 2020

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How can I return the image bought on adobe stock premium?
And it should ask if I'm sure to make a 300 euros purchase and not just automatically charge me!

 

THANK YOU

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Plans and purchase , Troubleshooting

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Nancy OShea Community Expert
Community Expert ,
Apr 23, 2020 Apr 23, 2020

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I moved your post from Get Started to Adobe Stock.  Meanwhile please refer to this:

https://community.adobe.com/t5/stock/avoid-accidental-licensing-on-stock-website/td-p/10987662

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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EvilBugQueen1 Adobe Employee
Adobe Employee ,
Apr 23, 2020 Apr 23, 2020

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

EBQ

EBQ

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