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Buy the wrong image

New Here ,
Nov 22, 2018 Nov 22, 2018

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I wanted to download a preview but instead i clicked the button to buy the image.
Image number is 178394544

Is there a way to return it?

Thanks

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correct answers 1 Correct answer

Adobe Employee , Nov 22, 2018 Nov 22, 2018

Hi Isabelle,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Adobe Employee ,
Nov 22, 2018 Nov 22, 2018

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Hi Isabelle,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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