Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Locked

Buy the wrong image

New Here ,
Nov 22, 2018 Nov 22, 2018

Copy link to clipboard

Copied

I wanted to download a preview but instead i clicked the button to buy the image.
Image number is 178394544

Is there a way to return it?

Thanks

Views

90

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 22, 2018 Nov 22, 2018
Hi Isabelle,Sorry to hear that.Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.Hope that helps!Feel free to update this thread in case of any additional questions.Regards,Twarita

Likes

Translate

Translate
Adobe Employee ,
Nov 22, 2018 Nov 22, 2018

Copy link to clipboard

Copied

LATEST

Hi Isabelle,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started