Can I unlicense a image I bought by accident?

New Here ,
Feb 11, 2022 Feb 11, 2022

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Dear Adobe,

 

I bought FILE #: 424941717 by accident.

 

How do I get the credit back?

 

Thanks,

 

Henry

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Download , Licensing , Plans and purchase , Troubleshooting

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Adobe Community Professional ,
Feb 11, 2022 Feb 11, 2022

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There is no possibility to unlicence. I suggest you contact Adobe customer service, so that they credit you of an aditional licence. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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