• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can I unlicense an accidental stock image license?

New Here ,
Feb 20, 2023 Feb 20, 2023

Copy link to clipboard

Copied

I mistakenly licensed an image that I didn't intend to. The image is 343969576, and I had selected the 48-credit option before accidentally clicking the license button. That's a lot of credits, so I'm really hoping that there's a way to fix my mistake. 

Any advice or help anyone can offer will be much appreciated! 

Thank you

TOPICS
Licensing

Views

195

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 20, 2023 Feb 20, 2023

Copy link to clipboard

Copied

LATEST

No you can't unlicence. And indeed, you can't claim accidental licencing, as you got asked for a confirmation. 

 

You can always try to contact Adobe customer care to check if they can do something for you. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started