Can my library be reinstall?

New Here ,
Sep 22, 2021 Sep 22, 2021

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All of my licensed photos and stock assests are gone after I ended subscription because of hardship and 100s of hours in work is gone. How do I get theses back please?😭😢 Can I reinstall my subscription to get all my work back? I'm so distraught about this.

 

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Account management, Libraries, Licensing, Plans and purchase, Troubleshooting

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LEGEND ,
Sep 22, 2021 Sep 22, 2021

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You mean you cancelled your plan and cloud storage without backing up your priceless work and valuable purchases? I'm speechless. What did you expect would happen, that Adobe would keep hosting it for free? 

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Adobe Employee ,
Sep 22, 2021 Sep 22, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

EBQ

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