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Can't by trial package

New Here ,
Aug 29, 2020 Aug 29, 2020

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Today, i try buy free 10 download package but when i submit payment i see error "We're unable to approve your transaction at this time. Please check the information you've entered below to make sure everything is accurate. If you continue to have trouble, please try a different card or contact Learn & Support for help.". My credit card current is working and not any issue with banking (I has call my bank for checking it).

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Plans and purchase , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Aug 31, 2020 Aug 31, 2020

The community forum would not be able to provide you with a reason for this message. Here is the link for support: https://helpx.adobe.com/contact.html

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Adobe Employee ,
Aug 31, 2020 Aug 31, 2020

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The community forum would not be able to provide you with a reason for this message. Here is the link for support: https://helpx.adobe.com/contact.html

EBQ

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