Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Locked

Can't by trial package

New Here ,
Aug 29, 2020 Aug 29, 2020

Copy link to clipboard

Copied

Today, i try buy free 10 download package but when i submit payment i see error "We're unable to approve your transaction at this time. Please check the information you've entered below to make sure everything is accurate. If you continue to have trouble, please try a different card or contact Learn & Support for help.". My credit card current is working and not any issue with banking (I has call my bank for checking it).

TOPICS
Plans and purchase, Troubleshooting

Views

68

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 31, 2020 Aug 31, 2020
The community forum would not be able to provide you with a reason for this message. Here is the link for support: https://helpx.adobe.com/contact.html

Likes

Translate

Translate
Adobe Employee ,
Aug 31, 2020 Aug 31, 2020

Copy link to clipboard

Copied

LATEST

The community forum would not be able to provide you with a reason for this message. Here is the link for support: https://helpx.adobe.com/contact.html

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started