Can't cancel Adobe Stock free trial

[harukav51907169]

Hello,

My free trial ends in the next few days and I would like to cancel my free trial immediately before I get charged. Please advise.

[twaritar3263062 · Accepted solution]

Hi Haruka,

I see you have an Adobe account under the same ID as with forums.

I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 23 Aug 2018. The subscription has already been cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

[David220999897t1w]

Please cancel my free trial

[WendellaBee]

I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. You can manage your subscriptions in account management. Please confirm that you are signed into https://account.adobe.com with the correct Adobe ID.

If you are not able to find your subscription please contact customer care: https://helpx.adobe.com/contact.html for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.