Can't cancel adobe stock membership

New Here ,
Nov 23, 2018 Nov 23, 2018

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Hello,
I am unable to cancel my adobe stock membership,
There is no cancel button, I don't use this membership at all after the free trial,
And I still need to pay every month, and there is no way to cancel.

I wish to cancel as soon as possible! Hope someone can help me.

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Adobe Employee , Nov 25, 2018 Nov 25, 2018
Maria,Please check your private message.Regards,Twarita

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Adobe Employee ,
Nov 23, 2018 Nov 23, 2018

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Hi Maria,

Sorry to hear that you are facing issues while cancelling your Adobe Stock.

I have checked your account details and noticed that you had signed up for Adobe Stock services on 22 Aug 2018.

Have you tried the steps as mentioned in the help document Cancel your Adobe Stock membership in order to cancel your subscription?

You may also contact our support team Support FAQ: How can I contact Adobe for support?  for the cancellation requests.

In case you are unable to contact our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Also, please refer to Adobe Subscription and Cancellation Terms | Adobe for more information.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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New Here ,
Nov 23, 2018 Nov 23, 2018

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Hello, I already tried all of the options, could you just cancel it for me? It's getting frustrating, and i can't reach any support. Just cancel my subscription Please.

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Adobe Employee ,
Nov 25, 2018 Nov 25, 2018

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Maria,

Please check your private message.

Regards,

Twarita

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