• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't download from Adobe Stock in vector format

New Here ,
Jul 28, 2023 Jul 28, 2023

Copy link to clipboard

Copied

Hello,

 

I tried to downlaod two images from Adobe Stock in vector format to Illustrator - but in both cases I only got an image.

Here are the images:

https://stock.adobe.com/ca/images/runner-silhouettes-set-large-pack-of-vector-silhouette-design-isol...

https://stock.adobe.com/ca/images/man-run-cycle-animation-sprite-sheet-jogging-running/199725452

 

Is this a bug? Can you please help? 

Thanks!

 

Kind regards,

Anastasia

TOPICS
Asset Quality

Views

101

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 29, 2023 Jul 29, 2023

Copy link to clipboard

Copied

LATEST

Did you licence the asset? Previews get downloaded as a somewhat crippled file format. Like a pixel image embedded in an Illustrator file.

 

If you licenced the asset, it's probably not a bug. Check your settings:

IMG_1472.jpeg

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started