Can't download Stock image

[evebg]

I have an enterprise account with 10 free images, and when I try to "License & Save to Computer" I get this forever:

I've tried wifi and wired connections. Any ideas here, or do I need to find out through my company?

Thanks!

[kglad]

[moved from Adobe Creative Cloud to Adobe Stock]

[twaritar3263062]

Hi Eve,

Sorry for a delay in response.

Regarding the issue here, I would recommend trying a different web browser or reset the current one and try to download the image.

Please let us know if that helps!

Regards,

Twarita

[Sheena Kaul · Accepted solution]

Hi Eve,

Please see the private message which I've sent.

Regards,

Sheena