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Can't purchase a resource

New Here ,
Jun 24, 2018 Jun 24, 2018

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I have an annual subscription (10 resourcs per month), purchased 10 resources and want to buy 19 more for additional price.

When trying to buy them - alert of system error pop-ups (in attach).

How can I make a purchase?

системная ошибка.png

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correct answers 1 Correct answer

Adobe Employee , Aug 01, 2018 Aug 01, 2018
Hi there,You may also Contact Customer Care for more detailed troubleshootingRegards,Sheena

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Adobe Employee ,
Jun 25, 2018 Jun 25, 2018

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Hi there,

We apologize for the inconvenience caused to you. I would request you translate the error message in English since it is in a different language.

Regards,

Twarita

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Adobe Employee ,
Aug 01, 2018 Aug 01, 2018

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Hi there,

You may also Contact Customer Care for more detailed troubleshooting

Regards,

Sheena

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