can't reach help centre regarding my subscription

[munyenl65255179]

Hi, how can i get help regarding my subscription ? seem i can't get in touch with any Adobe help centre right now , live chat also can't use, it say :

Please contact your administrator for help.

A member of your organization is a designated contact for issues with your Adobe products. Reach out to your administrator or IT contact for help.

what should i do ?

[Marly224491728jut]

I have the same problem. I just lost access to at least 90 licences and I dont know how to contact adobe. I am lost!! If you find a way, please let me know

Thanks

[WendellaBee]

Please confirm that you are signing into the Adobe Stock site with the account that holds the subscription. I don't see any subscriptions associated with the Adobe ID you are using here on the forums.

[Test Screen Name]

If you are an enterprise administrator you have to use the Admin console to contact Adobe. You are connecting with an entirely different team, you can't use regular retail contacts.

[WendellaBee · Accepted solution]

You need to work with the person who set up the account for your company.

[Abambo]

A member of your organization is a designated contact for issues with your Adobe products. Reach out to your administrator or IT contact for help.

what should i do ?

By @munyenl65255179

Someone in your organization is administrator for your Teams account, and that person can contact Adobe support via the admin console for further help.