Having a problem where I can't save to a CC Library from the website. I'm able to search, license and add to a Library directly from InDesign, but when searching via the website, I'm getting the error above (I blacked out the Library name). I've tried both Chrome and Safari, no luck.
Wondering if this may be because I recently switched accounts? I tried deleting CoreSync because that was stuck for a while, seems fine now. The Library I'm trying to save to was created by exporting the one on my previous account and importing into the new one. I'm not sure how the mechanics between saving to a Library from the website work, I assumed it was behind the scenes web magic, but wondering if there's some preference confusion happening on my system with my old account, PS/AI/Indd all seem to working fine. Any other suggestions?
Yes, it shows up there, I'm the owner.
There are a few reasons you might be getting that error. Is it only one library or all libraries?
Please update this thread with what you discover. Your feedback can be helpful to others.
I wasn't aware there was an asset limit - I think we're at about 1000 assets, so that may be the problem? I'm still able to add to the library while working within InDesign, just not through the Stock website. On the site, is there a way to change the default library it's saving to before trying to add? I seem to be stuck with my 'full' library being the default because I just get the error message and no other options.
I can help you with that. Go to the Adobe Stock libraries on the website and there is an empty library at the end of all of your libraries on the page. Create a new library there. Once you do that the new library will be your default library.
Thanks, that worked and I'm able to save to the new library - still mystified by my original library not cooperating, but good to be back in business.
It does sound like you may have maxxed it out.