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Cancel account

Guest
Jul 05, 2017 Jul 05, 2017

Hi, I've just cancelled my adobe stock account but payment has already been sent. After cancellation my access to my plan ends immediately. So now I have paid 35.99EUR for July and I can't use what I paid for? Having that in mind, do I get a refund? The account has been cancelled minutes after payment. None of the assets has been used.

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correct answers 1 Correct answer

Adobe Employee , Jul 05, 2017 Jul 05, 2017

Hi Rallz,

Please see Legal subscription terms | Adobe

You can also let me know your case reference for your interaction with support so that I can look into the cancellation details and confirm you the same.

Regards,

Sheena

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Adobe Employee ,
Jul 05, 2017 Jul 05, 2017
LATEST

Hi Rallz,

Please see Legal subscription terms | Adobe

You can also let me know your case reference for your interaction with support so that I can look into the cancellation details and confirm you the same.

Regards,

Sheena

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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