• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Cancel Adobe Stock

Community Beginner ,
Jan 03, 2020 Jan 03, 2020

Copy link to clipboard

Copied

Hi there

 

I need to cancel my adobe stock subscription. 

 

I saw on the website there is a button to "cancel Plan" on the plan where you can manage the payment method, except that button is just not there, ergo you can't cancel it.

 

Anyone can help me with that? It's not a great service honestly to have a support page that does not reflect (at least now) the way the account page really is like.

 

/Manuel

TOPICS
Account management , Plans and purchase

Views

248

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 03, 2020 Jan 03, 2020

There may be reasons for the cancel option not being there. One is if you have a payement issue. If there is a payement issue you can't self cancel.

 

In your case you need to contact customer service: Contact Customer Care 

Votes

Translate

Translate
Community Expert ,
Jan 03, 2020 Jan 03, 2020

Copy link to clipboard

Copied

LATEST

There may be reasons for the cancel option not being there. One is if you have a payement issue. If there is a payement issue you can't self cancel.

 

In your case you need to contact customer service: Contact Customer Care 

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started