Cancel automatic renewable plan

[aleksandraf98654623]

Hi, I have a problem with automatic renewable plan which take a money from my acount in start of this new year. I do not know about this plan and about this automatic take money. Adobe did not inform me about it, they did not ask me about consent on renewable plan. I did not create any plan, I want return my money which adobe take from my bank acount.

Email Address removed by Moderator.

[Just Shoot Me]

Log in to your account and you should be able to cancel your subscription.

[John T Smith]

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

When you clicked the agreement to start, you were supposed to have read the terms before buying

-Subscription Terms https://www.adobe.com/misc/subscription_terms.html

[twaritar3263062 · Accepted solution]

Hi Aleksandra,

I have checked your account details and noticed that the Adobe Stock subscription has been canceled and the refund(36.89 EUR)has been already processed. The amount would be credited back on your account in the next 5-7 days.

Feel free to update this thread in case of any additional questions.

Regards

Twarita