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cancel membership in adobe stock

New Here ,
Jan 01, 2018 Jan 01, 2018

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Hello,

I want to cancel membership in adobe stock but I don't have the option: manage plan, switch the plan etc ...

I didn't use the account, I didn't download any paid photos at the time. Please, cancel the invoice issued to me and help cancel my account so that I will not be charged again.

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correct answers 1 Correct answer

Adobe Employee , Jan 04, 2018 Jan 04, 2018
Hi ilaria.f79Your subscription has been cancelled as payment was not authorized.Kind regardsBev

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Adobe Community Professional ,
Jan 01, 2018 Jan 01, 2018

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For any questions regarding invoicing you need to contact Adobe directly. This is a user to user forum (with Adobe Stock having a big participation by Adobe Employees). Users can't help on this matter.

Please look here for more information: Re: Unable to cancel my Adobe Stock subscription

Nb: Please be aware, that sometimes non-Adobe people want to establish contact (ie via Skype), asking for personal information. Adobe employees can check up your account without asking those infos. In the forums, Adobe employees have the Adobe badge assigned.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 03, 2018 Jan 03, 2018

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I have the same problem, want to cancel and not be charged on my credit card, but nobody answer to my email, It is really disappointed that is so difficult and i think it is not right! Please help me!

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Adobe Employee ,
Jan 04, 2018 Jan 04, 2018

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Hi ilaria.f79

Your subscription has been cancelled as payment was not authorized.

Kind regards

Bev

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