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Cancel my Adobe stock plan

New Here ,
Oct 07, 2018 Oct 07, 2018

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     I only subscribed to the photography plan which is $9.99, but I just got a bill of $39.99 saying it includes the Adobe stock plan. I never subscribed to the stock plan so I would like to cancel my subscription and I want a refund.

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Adobe Employee , Oct 08, 2018 Oct 08, 2018

Hi Emmanuel,

Sorry to hear that.

I have checked your account details and noticed that your Adobe Stock subscription has already been cancelled by our support team and also a refund has been processed for the same as an exception.

The amount will reflect in your account within 5-7 business days.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Adobe Employee ,
Oct 08, 2018 Oct 08, 2018

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Hi Emmanuel,

Sorry to hear that.

I have checked your account details and noticed that your Adobe Stock subscription has already been cancelled by our support team and also a refund has been processed for the same as an exception.

The amount will reflect in your account within 5-7 business days.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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