Cancel my Adobe stock plan

New Here ,
Oct 07, 2018 Oct 07, 2018

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     I only subscribed to the photography plan which is $9.99, but I just got a bill of $39.99 saying it includes the Adobe stock plan. I never subscribed to the stock plan so I would like to cancel my subscription and I want a refund.

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Adobe Employee , Oct 08, 2018 Oct 08, 2018
Hi Emmanuel,Sorry to hear that.I have checked your account details and noticed that your Adobe Stock subscription has already been cancelled by our support team and also a refund has been processed for the same as an exception.The amount will reflect in your account within 5-7 business days.Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Oct 08, 2018 Oct 08, 2018

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Hi Emmanuel,

Sorry to hear that.

I have checked your account details and noticed that your Adobe Stock subscription has already been cancelled by our support team and also a refund has been processed for the same as an exception.

The amount will reflect in your account within 5-7 business days.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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