Cancel "Free Trial"

New Here ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

Hi Linda from South Africa - I have had the same problem and instead of allowing me to cancel the trial I am requested to update my payment details!! And an International transaction was processed on my bank account yesterday whilst still in the trial period! I would not expect this from a legitimate Sofware Giant. I further cancelled the trial but email came back unsent. This usually the actions of start-ups / dodgy sites to say the least. Please assist soonest.

TOPICS
Account management , Plans and purchase

Views

53

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 13, 2022 May 13, 2022
Hi Linda from South Africa, You've posted your question in the Adobe Stock community forum. I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. If you have more than one Adobe ID you will need to sign in with Adobe ID/email address associated with your subscription. You can manage your subscriptions here: https://account.adobe.com If you require additional assistance please contact customer care, https://helpx.adobe.com/contact.html. Click on...

Likes

Translate

Translate
Adobe Employee ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

LATEST

Hi Linda from South Africa,

You've posted your question in the Adobe Stock community forum. I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. If you have more than one Adobe ID you will need to sign in with Adobe ID/email address associated with your subscription. You can manage your subscriptions here: https://account.adobe.com

 

If you require additional assistance please contact customer care, https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started