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Cancel subscription

New Here ,
Jan 22, 2020 Jan 22, 2020

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I signed up for a trial, since i used only some of the photos and not even the full amount I tried to cancel repeatedly but never gave me the option. Now the charge was made and it says that I have one year of subscription, which I cant cancel either. How can I cancel all this?

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Account management, Plans and purchase, Troubleshooting

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Adobe Employee ,
Jan 22, 2020 Jan 22, 2020

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Hello ccccc1,

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

 

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New Here ,
Feb 11, 2020 Feb 11, 2020

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I have the same issue. The link you've supplied just goes to an infinite loop of more links - what must I click on to resolve the problem? 

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Adobe Employee ,
Feb 11, 2020 Feb 11, 2020

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Hello Megan,

Your Adobe Stock subscription is closed. Please let us know if you require additional assistance.

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