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cancel the adobe stock subscribtion

Community Beginner ,
Nov 06, 2021 Nov 06, 2021

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I need to contact your support team 

my account is <REMOVED BY MODERATOR>

please cancel the adobe stock subscription for me!

it waste my money. i never use the image.

 

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Account management

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Community Beginner ,
Nov 06, 2021 Nov 06, 2021

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How hard to cancel the subscription for your company.

it is very very unfair , you company is a big professional company. How can you make it hard for the comsumer to cancel the subscription.

very bad , very bad

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Adobe Employee ,
Nov 08, 2021 Nov 08, 2021

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1. This forum is available to the public. Please do not post personal information on the forum.

2. At the top of this forum there is a search field, many questions posted to the forum have been answered numerous times including, how to cancel a subscription, how to contact customer care and how to report an issue with an asset. The search bar is your friend.

EBQ

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Community Beginner ,
Nov 08, 2021 Nov 08, 2021

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Do you know why i post the question here? because your company do not offer good service to the simple client.

It is easy for us to pay, but when we need support , there is not any easy reaching channel for us to contact you.

I use the search bar to do what i want to do but i can not find out the result that you described about.

If you are part of Adobe, why not send me the direct link let me solve my problem?

you text 100 words but you do not give me the solid support. That is a not as good as adobe described about

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Adobe Community Professional ,
Nov 09, 2021 Nov 09, 2021

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LATEST

Self cancel: Cancel your Adobe Stock membership 

 

Contacting Adobe Customer care:

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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