Cancelación Adobe Stock

[dirkn13913727]

Porfavor, al cancelar Adobe Stock veo que me avisa de un pago por la cancelación de 145€ ?!  Es cierto esto?? Si es así hay alguna forma de remediar esto...? No es posible que tenga que pagar por anular un servicio del que soy cliente...

[twaritar3263062 · Accepted solution]

Hi Dirk,

I see you have an Adobe account under the same ID as with forums. I have checked your account and noticed you had a subscription of Adobe Stock with an annual commitment. Also, I see you have canceled your account, however, the cancellation fee mentioned above is an early termination fee.

Please Contact Customer Care for more details.

**Be sure to remain signed in with your Adobe ID before accessing the link above**

You may also read http://www.adobe.com/legal/subscription-terms.html

Please update this thread in case of any additional query.

Regards,

Twarita