Canceled stock trial but I was charged anyway.

[adamb90846296]

I canceled my Adobe Stock trial yesterday (05/22/2024).  I know it went through because it warned me about loosing access to anything I had aquired and I confirmed.  Today I was charged, and given the search results on your forums it's far from an uncommon incident.  I would like a refund.

[Jill_C]

You are not addressing Adobe Customer Care directly in this forum. You should have an email as proof of cancellation. Contact them via the chat icon found near the bottom right on this page:

Cancel your Adobe Stock membership

[adamb90846296]

Thank you Jill.  All of the "Contact Us" links I had found directed me to the forums.  They were able to resolve my issue in chat.

[Jill_C]

Great! Glad to hear you were able to resolve it without too much stress 🙂